If your application for the Canadian Dental Care Plan (CDCP) is denied, don’t panic — there may still be options. Denials often happen due to missing information, tax filing issues, or eligibility misunderstandings.
Here’s how to respond:
📄 Step 1: Review the Reason for Denial
You’ll receive a notice from CRA explaining why your application was not approved. Common reasons include:
- Incomplete or inaccurate information
- Income above the eligibility threshold
- Access to private dental insurance
- Taxes not filed for the previous year
📋 Step 2: Fix the Issue (If Applicable)
- Update your CRA My Account with correct details
- File or refile your taxes
- Reapply once your situation has changed (e.g., lost insurance)
📞 Step 3: Contact CRA or Get Support
You can:
- Call the CDCP helpline for clarification
- Book an appointment with a dental office that helps patients with the process
We’re Here to Help
We’ll review your notice, help identify the issue, and guide you through a re-application if you become eligible again.