At McLevin Dental Clinic, we believe your experience begins long before you sit in the dental chair. Our patient welcome process is thoughtfully designed to make every new and returning visitor feel comfortable, informed, and confident in their care. Whether its your first time visiting us or your tenth, we take pride in offering a smooth, transparent, and friendly introduction to our clinic.
We dont treat patients like numberswe treat you like family. Heres a behind-the-scenes look at what you can expect from our warm and well-organized welcome process.
Step 1: Easy and Accessible Appointment Booking
It all starts with a simple phone call, website form, or walk-in. Our team makes scheduling convenient and efficient, offering flexible hours, same-day bookings (when possible), and answers to any initial questions. If youre new to McLevin Dental Clinic, well help you choose the right type of visitwhether its a complete exam, cleaning, emergency assessment, or consultation.
We also ask a few quick questions to understand your preferences and needs:
Are you anxious about dental treatment?
Do you have insurance coverage?
Would you like to request a specific provider?
Do you have any medical concerns we should know about?
This early communication helps us prepare for a personalized experience.
Step 2: Digital Intake and Medical History
Once your appointment is set, youll receive a secure digital intake form via email or text. Completing this form in advance lets us:
Review your medical and dental history
Identify allergies, sensitivities, or medications
Learn about your oral health goals
Understand any past experiences that might affect your comfort
If you prefer, were happy to assist you with the forms in person before your appointment.
Step 3: Arrival and Reception Experience
The moment you walk through our doors, youll be greeted with a friendly smile and a calm, welcoming environment. Our reception team will:
Confirm your details and answer questions
Offer a brief tour if youre a new patient
Let your provider know youve arrived
Provide Wi-Fi access, reading materials, or water if youre early
We strive to keep wait times short, but we always keep patients informed and comfortable in the meantime.
Step 4: One-on-One Introduction With Your Provider
Before any examination begins, your dentist, hygienist, or assistant will meet with you one-on-one. This short conversation helps establish trust and communication. Youll be invited to share any immediate concerns, whether theyre clinical, emotional, or logistical.
We understand that many patients bring nerves or uncertainty with themespecially if they havent seen a dentist in a long time. Our job is to make you feel heard, never judged.
Step 5: Personalized Clinical Assessment
During your first visit, we perform a comprehensive oral evaluation tailored to your needs. This might include:
Digital X-rays or intraoral images
Full dental and periodontal charting
Oral cancer screening
Bite and jaw function assessment
Discussion of aesthetic or restorative goals
If a cleaning is included in your visit, our hygienist will complete it with gentle care and real-time feedback on your oral health.
Step 6: Treatment Planning and Explanation
Once your assessment is complete, we walk you through the findings using images, charts, and clear explanations. If any treatment is recommended, we discuss:
What needs to be done and why
Options available (materials, techniques, timing)
Cost estimates and insurance coverage
Sedation or comfort options
Expected timeline and follow-ups
Youre encouraged to ask questions and take your time in making decisions. We prioritize transparency and shared decision-making.
Step 7: Scheduling and Support
Our front desk team will assist with scheduling any follow-up appointments, whether its a filling, crown, orthodontic consultation, or regular cleaning. We also help you:
Understand your insurance benefits
Explore payment options
Sign up for appointment reminders via text or email
Access your records if needed for referrals
If you ever have questions after your visit, were just a call or message away.
Beyond the First Visit: Continuing the Relationship
At McLevin Dental Clinic, we see our patients as long-term partners in oral health. After your initial visit, we:
Keep digital records updated to track progress
Monitor for changes in dental conditions
Make notes on your preferences and comfort needs
Follow up after procedures to ensure smooth recovery
Send gentle reminders for check-ups and cleanings
Every visit builds on the one before it, creating a trusted dental home for you and your family.
Frequently Asked Questions (FAQs)
Q: What should I bring to my first visit?
Please bring a valid ID, insurance card (if applicable), a list of medications, and any previous dental records or X-rays you have.
Q: How long does a first appointment take?
Most first visits take 45 to 90 minutes, depending on whether youre receiving a cleaning or diagnostics along with your exam.
Q: Will I get treatment the same day?
In many cases, yesespecially cleanings or minor procedures. For more complex needs, we may schedule a separate appointment.
Q: Is the first visit covered by insurance?
Most insurance plans cover comprehensive exams and X-rays. Our team will help verify your benefits in advance.
Q: Can I bring my child with me?
Absolutely. We offer family appointments and are happy to accommodate children with toys, books, and a gentle pediatric approach.